Shipping policy
Shipping Policy
FREE SHIPPING ON U.S. ORDERS!*
We are happy to offer free standard shipping on U.S. orders!
Free shipping means NearlyNewModels pays the standard postage on your behalf, typically around $8.50 per shipment.
Additional USPS regional surcharges of $3.50 may apply to certain ZIP codes and will be calculated automatically at checkout. These charges go toward additional USPS postage costs, not profit or handling fees for our business.
Shipping Methods & Delivery Times
Free standard shipping is provided through USPS Ground Advantage.
Based on our shipping experience, delivery typically takes approximately 7–10 business days, excluding weekends and holidays. These are estimates, not guaranteed delivery dates. USPS delays can occasionally result in significantly longer delivery times.
Expedited shipping options may be available at checkout for an additional charge.
Please note: Upgrading shipping only changes the USPS transportation service. It does not expedite the production or processing of custom orders.
Order Processing Times
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In-stock items: Usually ship the same or next business day.
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Custom-made items: Usually ship within 3–5 business days after payment.
Processing times are separate from shipping transit times.
Shipping Delays
NearlyNewModels is responsible for preparing and shipping orders within our stated processing times.
Once an order is handed over to USPS, transportation and delivery are managed by the carrier. Delivery dates are estimates unless a specific carrier-guaranteed service has been purchased.
If your package is significantly delayed or appears lost, please contact us so we can assist with tracking and investigating the shipment.
Shipping Addresses
Orders are shipped to the delivery address provided at checkout.
Please verify your shipping address before completing your purchase. NearlyNewModels is not responsible for delays or additional shipping expenses resulting from incorrect or incomplete addresses supplied by customers.
If you discover an address error, contact us immediately. We will do our best to correct it before shipment.
Lost or Damaged Packages
If your package arrives damaged, is missing items, or appears lost in transit, please contact us with your order number and relevant details.
We will work with you to investigate the issue and determine an appropriate resolution in accordance with applicable policies and consumer protection laws.
MailGuard Shipping Protection
MailGuard is an optional shipping protection service offered by NearlyNewModels to provide additional protection against eligible lost or stolen packages during transit.
MailGuard protection fees are nonrefundable once an order has shipped, including when merchandise is returned for a refund. The protection fee covers the original shipment and is separate from the purchase price of the merchandise.
This policy is subject to applicable consumer protection laws.
Questions?
Please contact us at Nearlynewmodels@gmail.com if you have questions about shipping or an existing order.
Thank you for supporting NearlyNewModels!